Shep Hyken – Episode 147 // PT Prophet Podcast with Hayden Wilson

Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations.  He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. You can see Shep's website here.

You can sign up to daily inspiration emails from me here.

You can download my guide to starting a solo podcast here.